Welcome to Fays Hospitality, your trusted partner in the realms of real estate and hospitality management.
It was all started back in 2014. The company focused on development and project marketing with several projects immediately under the wing.
At Fays Hospitality, we are driven by a passion for excellence and a commitment to providing tailored solutions to meet the unique needs of our clients. With a wealth of experience in both real estate and hospitality, we offer a comprehensive range of services that span the spectrum of property management, investment, and guest services.
Supported by a solid work plan and superior resources, the company continued to set milestones. As the company gained full confidence in the business, wider range of investor network and big opportunity in the market, the company has strong belief that the time has come to broaden its business opportunity, hence the form of Fays Hospitality.
The Founder, Mr. Fay Wahid, brought with him a wealthy experience in hospitality industry specializing in Sales and Marketing as well as General Manager around the globe. He hand-picked his team from industry key players with different backgrounds and expertise to make the company’s foundation solid.
Our Vision
Delivering profitable projected business through a combination of feasible analysis and conceptual work plan
Our Mission
“With strong concept, solid team and clear road map, Fays Hospitality runs luxury boutique resort in Bali.”
Our Professional Team
Born and raised with Four Seasons Hotels and Resorts over 15 plus years after finishing Hotel Management study at Sekolah TInggi Pariwisata Bali had influenced both vision and personality
over hospitality industry. The given company culture has always been an inspiration in delivering work result thus service passion and customer satisfaction became identity since. Apart from
the front end, development and growth of the resources are believed as two main priorities in improving and retaining company’s value, reputation and integrity. Equipped with a dedicated
1 full year of corporate management development program had given the opportunity to grow maturely, gain self-confidence and desire to
experience more responsibilities. All these have become the successful elements in assuming different positions after. This was proven in 2014 when immediately successful holding position
of Head of Operation prior to become a Hotel Manager in the following year. On board with Hideaway Villas Bali since end of first quarter of 2018 providing wide opportunity to grow and
develop with different style of management however absolutely encouraging with a warm and very live environment. The keys will remain as teach, lead, coach and communicate!
My name is Amsal Asmika, and I have been an Executive Housekeeper since 1990, dedicated to upholding the highest standards of cleanliness and comfort in the hospitality industry. Ensuring spotless and well-maintained hotel rooms is my top priority, as I believe a clean and welcoming environment is essential for guest satisfaction.
I am a reliable team player who collaborates seamlessly with other departments to ensure the smooth operation of the hotel. With a proactive and goal-driven mindset, I embrace my motto: "A go-getter for customer satisfaction." My commitment to excellence, efficiency, and teamwork helps create an outstanding guest experience while maintaining operational excellence.
Rosma's career in the hospitality industry began with a solid educational foundation. She graduated from Sekolah Tinggi Ilmu Manajemen Indonesia, where she gained in-depth knowledge of tourism and management. This strong academic background paved the way for her remarkable journey in the field.
Her professional career started at Duty-Free Shop, where she dedicated nine years to excellence. As a Sales Counter representative, she played a crucial role in achieving sales targets, managing stock, and handling cashiering responsibilities. This experience honed her ability to provide exceptional customer service and develop a keen eye for sales operations.
Eager to expand her expertise, Rosma transitioned into the hotel industry, taking on a sales role where she further refined her ability to understand guest needs and deliver top-tier service. Her exposure to multiple aspects of hospitality enabled her to develop a well-rounded approach to guest satisfaction.
With a passion for continuous learning and a drive to explore new opportunities, she advanced into the sales division. She took on the role of Offline Sales at New Kuta Hotel, followed by a position in government sales at various hotels. Her commitment to excellence and love for the hospitality industry fuel her enthusiasm for meeting people from around the world and continuously learning—because, as she believes, life never stops teaching.
Zainah, S.Pd., is a dedicated professional with a strong educational background in language and communication. She graduated from Universitas Negeri Medan with a degree in French Language Education. Although her academic focus was on education, she chose to build a career in the hospitality industry, where she has gained extensive experience in e-commerce over the past nine years.
Throughout her career, Zainah has developed expertise in digital marketing, online sales management, and optimizing hotel presence across various e-commerce platforms. She has successfully handled online distribution channels, pricing strategies, and digital campaigns to maximize revenue and visibility for the hotels she has worked with. Her ability to analyze market trends, implement effective promotional strategies, and enhance customer engagement has contributed significantly to business growth.
With a strong foundation in language skills, communication, and digital strategy, Zainah brings a unique perspective to the hospitality sector. Her adaptability and commitment to continuous learning have allowed her to stay ahead in the fast-evolving digital landscape, making her a valuable asset in the industry.
A creative soul navigating the journey of life with curiosity and passion, I find joy in exploring the intersection of upselling and technology. With a keen focus on innovation and customer-centric strategies, I strive to transform digital experiences into meaningful connections.
Currently, I serve as an E-commerce Specialist at Fays Hospitality, a Property Management Company, where I manage and enhance online retail operations. My expertise lies in optimizing booking engine websites, increasing sales, refining the customer journey, and ensuring seamless e-commerce functionality.
Through strategic campaigns, I have not only driven revenue growth but also cultivated lasting relationships with our diverse customer base. By leveraging data-driven insights and emerging technologies, I continuously seek opportunities to refine our digital presence and elevate the online shopping experience.
Philosophy:
"Strive for excellence, innovate without fear, and always keep the customer at the heart of every decision."
My name is Komang Apri, and I have been working as an accountant since 2018. While my experience in the field has not been extensive, I remain dedicated to learning and growing into a skilled professional accountant. Working at Fays Hospitality has been a wonderful journey, allowing me to enhance my expertise, tackle new challenges, and gain valuable insights into financial management within the hospitality industry. Every day presents an opportunity to improve, and I am excited about the path ahead as I continue to develop my skills and knowledge.
I've led campaigns that not only boosted sales but also forged lasting connections with our diverse customer base.
Managing and improving online retail businesses. focus on tasks like optimizing booking engine websites, boosting sales, enhancing the customer experience, and ensuring the smooth operation of e-commerce operations.
"Strive for excellence, innovate without fear, and always keep the customer at the heart of every decision."